How to shop for Ostomy Products

With the change in our economy, things are flat out different now in the United States.  The fact is that most of our country has moved into online retailing or eCommerce business.  It is all based on the lies from the CDC and our news outlets that shutdown a vast majority of brick-and-mortar stores in our country.  So we must now adapt to the change and the online sales that we have options for.  Still, nothing is worse than having a real problem and getting bad service.  Bad service can come in a variety of ways.  But if you have an ostomy and have real issues then just avoiding bad companies can save you stress, and save you possible health issues. Most people who find themselves with a stoma don’t have big issues, but there are a few bad apples that can ruin your experience and then can ruin lots of other peoples you tell. What I mean is that there are some great companies out there that are really in it to help you.  They can provide specialty services or just some extra touches that get you through and give you more confidence.  Going through them in 2021 is a little more complicated with all the insane rating systems out there.

But get back to the basics of the things that matter.  I still find that one area that is important to me these days is a good ostomy supply company that provides good shipping.  And you know what I mean, if I spend a hundred dollars, on products I don’t want them to come in a super-thin bag that looks like it has been battered.  It can make a huge difference how things are shipped and if they are in a weatherproof packaging.  Therman mailers are amazing for this task.  Then I am worried about the products working right and possibly leaking when I don’t need it or want it.  

This really means that the packaging of products matters to me.  When ConvaTec Ostomy Supplies ships supplies, they send them in a nice box or think secured package.  It has lots of bubble wrap or extra packaging stuff in them to make sure my products are safe. That sounds so small and maybe even petty to some, but if you have had 400 dollars worth of bags ruined and you really needed them that day it matters.

Make sure you are purchasing from a company that cares.  It is no small part of shipping from ostomy companies is the willingness to have shipping information.  It seems like such a small area, but I get anxious by not knowing when things are coming and where they are coming from.  Most of the big companies have always been really great at going the extra mile to tell me when things will get shipped. I like all of those emails.  They give me the shipping information in an email and on the phone if I feel the need to call.  They get that it can be a big deal and I have had nothing but great service from them on this topic.  Yes, I am always polite on the phone too, and I have received nothing but the same in return.  Search well, and trust your gut. No Pun Intended.